ABSTRACT
This chapter focusses on internal people first simply because they are the ones people are most responsible for, and they are the ones people have the most ability to influence. Faculty meetings, new teacher orientations, and other settings could be ideal times to demonstrate how to speak to parents. As a school leader, one discovery people may have had is that many teachers are hesitant with or even afraid of parents. Self-reflect on people own dealings with parents and encourage teachers to do the same. The chapter discusses how teachers can ensure that their rules and procedures make sense in the classroom. Arguing, yelling, and using sarcasm cannot occur when educators, and especially the principal, interact with parents, regardless of the manner in which the parents approach them. The books What Great Teachers Do Differently and What Great Principals Do Differently expand on exactly why these things should never occur in a school, or home for that matter.
