ABSTRACT

Like Roberto, each of us lives and works in a community. While many people in our communities share our values, interests, and goals, there also are people whose interests, values, or goals are different from our own. These differences can be a source of tension and conflict. Good communication skills are useful in these situations. There also is an ethical dimension of this communication, addressing tension and conflict fairly with practices of justice. Chapter 4 discussed justice as an ethical value that focuses on the relational dimension of communication. You may recall that there are at least five different types of justice-corrective, retributive, procedural, distributive, and restorative. While any of these types of justice can be important in discerning the fairness of the communication practices of a community, this chapter will focus on communication justice as the experience of fairness in a community.