ABSTRACT

Multiple practices of responsibilisation In this book we have examined talk, text and interactions at the margins of welfare services to widen understandings of how responsibilisation and related welfare discourses might be present, managed and negotiated among clients, welfare workers and managers as part of their everyday practices, and with what consequences. We scrutinised data examples from naturally occurring workerclient encounters, case-planning and team meetings, and interviews with managers, workers and clients, to learn and demonstrate how responsibilities are talked into being as everyday issues that need to be addressed. We came across demanding, challenging and complicated realities in a variety of institutional settings that provide services for people with complex needs:

• supported housing and floating support services; • a project offering housing and social skills training for young adults with

diagnosed schizophrenia; • a low-threshold outpatient clinic for people with severe drug abuse problems; • a prison and probation service.