ABSTRACT
The first maturity model in the software development field was the Capability Maturity Model (CMM) of Carnegie Mellon University. Maturity models are designed to support improvement in processes, products and delivery. They aim to help organisations to benchmark themselves and to identify next steps for organisational development. The e-Business Capability Maturity Model (EB-CMM) was developed by Chen et al. focusing cosmetic and drug industry. It is essentially aimed at general procurement of goods and services. They applied the concepts of original CMM and CMMI for electronic business practices in the cosmetic and drug industry. EB-CMM has both capability and maturity representations and they represent the different focus on process and organization. Former e-business capability maturity models were either specific to an industry other than construction or focus mainly or only on one e-business approach. Recently, construction e-Business Capability Maturity Model (CeB-CMM) was developed as a construction specific e-business CMM which focuses on different types of construction e-business processes.
