ABSTRACT
This chapter discusses the impact of big data on organizational performance management and control (PMC). It looks into traditional management control systems (MCS) and performance management systems (PMS), and discusses how the age of big data will result in next generation MCS and PMS. The chapter provides a brief introduction to the term big data with some background on how and why this is significant from a business and organizational perspective. The technologies and tools for harnessing the value of big data are presented, and key data analytics techniques are described. BI&A is often referred to as the techniques, technologies, systems, practices, methodologies and applications that analyse critical business data to help an enterprise better understand its business and market, and make timely business decisions. Due to analytics-enhanced PMC, managers now have the capacity to make better predictions and smarter decisions, and carry out more effective interventions based on data and information rather than intuition.
