ABSTRACT
This chapter outlines some tried and tested models and techniques for leading and managing change, including illustrations of different approaches. It explores digital literacy skills of staff, to be able to provide an enhanced technological learning environment for the student population. The chapter describes HR policies which recognise and reward a commitment to and uplifting of teaching and learning. A project officer, responsible for the published schedule work, was made accountable to a steering group. Each development in pedagogy or technology could be traced back to a commitment in the student offer. Leading and managing change is a constant in terms of any organisations practice is it changes in staff, operations, and finance. Most prospective VPs will have led a number of change initiatives during their careers, but perhaps not at the pan-institutional level. The process of submitting Newcastle University's Research Excellence Framework (REF) return worked in a similar way and was praised by the REF assessors.
