ABSTRACT
Teamwork provides an environment in which people can grow and use all the available resources effectively and efficiently to achieve continuous improvements. Good teamwork changes independence into interdependence through improved communications, trust and the free exchange of ideas, knowledge, data and information. The ‘task force’ has long been a part of the culture of many organizations at the ‘technical’ and management levels. A task force tends to be used as a high-level review committee, and as a rule, task forces do not get into the detail of creating solutions, they stop at making recommendations. The process owner has a primary responsibility for team leadership, management and maintenance; therefore, his/her selection and training is crucial to success. A team secretary should be appointed to take minutes of the meeting and distribute them to members as soon as possible after each meeting.
