ABSTRACT
This chapter examines programs as a technology of policy production. Programs are lines of business, the ongoing operations and activities designed to deliver the outputs identified as the objectives of policy. A program is simply the association of a public statement of goals with a defined set of activities. Agencies are organizational entities, while programs are the lines of business performed by these organizations. The primary approach to classifying policy programs is by content or domain. The classification and organization of policy programs drive the organization and operations of government institutions. Policy programs like policy problems are never completed or finished. Therefore, policy design is an adaptive process that requires continual effort. A program logic model is a theory of change describing how a program is designed to work. Program management is what a program manager does. Program managers must deal with key stakeholders in managing policy.
