ABSTRACT

Learning Objectives After completing this chapter you should be able to:

Identify and avoid possible wrong ways of performing outsourcing-insourcing.

Understand possible consequences of performing outsourcing-insourcing the wrong way.

Identify and seek possible right ways of performing outsourcing-insourcing.

Understand possible consequences of performing outsourcing-insourcing the right way.

Understand possible future changes that may impact the outsourcing industry.