ABSTRACT
Learning Objectives After completing this chapter you should be able to:
Identify and avoid possible wrong ways of performing outsourcing-insourcing.
Understand possible consequences of performing outsourcing-insourcing the wrong way.
Identify and seek possible right ways of performing outsourcing-insourcing.
Understand possible consequences of performing outsourcing-insourcing the right way.
Understand possible future changes that may impact the outsourcing industry.