ABSTRACT

This chapter presents the theoretical and abstract discussion of one element of the workplace. Organizational Experience represents a feature of bureaucracy in which the job-holder succeeds in making his job self-contained and as independent as possible of all other jobs. Thomas Ogden identifies three modes of organizing experience that create meaning namely depressive mode, paranoid-schizoid mode, and autistic-contiguous mode, rather than the two identified by Klein. These three modes of experience provide insights into the nature of the surface of organizational experience. Depressive mode of experience provides for a stable awareness of self and the autonomy of others who have a diversity of attributes as some good, some bad. Psychological regression is, for the most part, avoided or limited, and reliance upon psychological defenses is minimized. The paranoid-schizoid mode of experience is based in part on object relations. The final step is to have the group break down to determine solutions that also address the underlying contributors, the organizational surfaces.