chapter  3
Hardware and Software Issues
Pages 17

Innovations in technology have created issues related specifically to end users in public organizations, including employee privacy, telecommuting, and ergonomics. Admittedly, the three issues are unrelated except for the fact that they all arise from technology and all affect the end user. Privacy is the right of an individual to prevent another person, group, corporation, or public agency from collecting information about him or her. A public employee's right to privacy in a public agency is simultaneously a simple and a complex matter. In the United States, employees in both public and private organizations have very little privacy in the workplace. A hypothetical scenario to illustrate some of the managerial issues associated with employee privacy rights. This scenario is overly dramatic, but it does contain most of the issues that arise in public employee use of the Internet for nongovernmental purposes as well as some major managerial and privacy issues.