ABSTRACT

This chapter reviewed organization-level competencies, scanning the environment, strategic planning, articulating the mission and vision, networking and partnering, performing general management functions such as human resource management and budgeting, decision making, and managing organizational change. Leaders who are executives give this category high attention and assign it great importance. Environmental scanning provides leaders at all levels with fresh ideas, enhances credibility, and ensures vigilance with regard to unexpected events. Strategic planning provides a common frame of reference for the organization and defines the feedback loops so critical for contemporary high-performing organizations. Articulating the mission is related to strategic planning, organizational change, informing, and motivating. Statements of mission, vision, and values are presented in innumerable formats. Networking and partnering are related, in particular, to environmental scanning, delegating, consulting, and motivating. General management functions focus on the technical expertise needed to administer human resources, finance, and information technology. Delegation affects decision making in terms of the level of participation of subordinates.