ABSTRACT
A fundamental purpose of knowledge management is to give all members of an organization the power that can be gained from shared and reusable knowledge. Designing a system for knowledge to be shared in an organization requires establishing the best combination of people, information, processes, and technology. In the public sector, knowledge management systems must enable the organization to develop and maintain the ability to (1) identify relevant information that is needed for completion of the agency’s mission, (2) strengthen interagency collaborations, and (3) store, organize, and catalog everyday and invaluable knowledge so that it can be used in the near and distant future.
