The Political and Regulatory Environment
This chapter explores the difficulties of communication across nations, and examines the barriers to effective cross-national communication. A major aspect of international management, which is fundamentally influenced by communication, is negotiations. The chapter discusses the negotiation process, and considers the various aspects of negotiations and how these can differ from location to location. Communication is an essential part of management. The international manager will find that there is much to be discovered and learned through experience in any country. When communicating or negotiating across nations, preparation is critical. It must include an in-depth study of communication norms, negotiation norms, and the general national environment. Time and patience are critical to effective communication and are an integral aspect of successful international negotiations. The national descriptions here are intended to indicate how communications and negotiations may differ.