ABSTRACT

Computer self-efficacy (CSE) has become an important construct in information systems (IS) research. CSE is an adaptation of the broader notion of self-efficacy, which itself is conceptually situated within the broader context of social cognitive theory. Bandura argues that self-efficacy (SE) judgments must be specific to the task in order to consistently predict behavior. Research in a variety of domains has clearly established the importance of CSE as an influence on people's decisions to use computers and on the extent of their use. CSE exerts an influence on individuals' choice behaviors with respect to information technology. Certain negative emotional reactions such as fear, anxiety, and tenseness, or stressful situations, can lower CSE. CSE is viewed as an important outcome of training. CSE has been shown to influence the development of both declarative and procedural knowledge in training, performance in computer courses at university, task performance outside of training, and post-training motivation to learn.