ABSTRACT
Coordination theory (CT) provides an approach to a core problem in Human-Computer Interaction (HCI): It analyzes group work to suggest alternative approaches involving computer support. Malone and Crowston describe coordination mechanisms as relying on necessary group functions, such as decision making, communications, and development of shared understandings and collective sensemaking. Restaurants have long been studied as important forums for coordination. This chapter presents a CT analysis of the software requirements analysis process. In summary, a CT analysis of requirements analysis suggests viewing the requirements analysis process itself as a coordination mechanism for managing the usability of the software development process for the end user. Den Hengst and Sol focus on interorganizational coordination structures (IOCS) and the empirical factors that influence them, and in particular, to assess how e-commerce will affect IOCS. Martens identifies two theoretical factors for the success of a theory: multiple uses for theory, and fit with other theories or approaches.
