ABSTRACT

Abstract: Technology-based training has the potential to become one of the key tools for knowledge dissemination. Yet, the effectiveness of technology-based training is not fully established. Hence, it will be fruitful to conduct detailed research to identify factors that could enhance the outcomes of technology-based training. Towards this end, we review existing research on this topic. Based on this, we suggest that there be a shift in research focus to dwell more on the learner rather than the technology used in training. We provide suggestions for future research. Keywords: Technology-Based Training, E-Learning, Training Effectiveness

INTRODUCTION

The use of technology-based training (TBT) methods has become common in many organizations. The potential of such training to become a cost-effective method to transfer knowledge to large numbers of people is obvious. Yet, reports of mixed results on the effectiveness of TBT points to a need to conduct detailed investigations. In this paper, we describe the growth of TBT, identify factors that could influence training outcomes, and provide a framework and some ideas to stimulate future research on TBT.