ABSTRACT

Abstract: In this introduction to the second of the two complementary volumes, we provide a general context of applications of HCI research in MIS and then preview all papers in the second volume. This volume represents applications of HCI from the point of view of MIS research. Applications take particular courses that are carved out by researchers; we find that MIS researchers have taken HCI work in the directions of electronic commerce, team collaboration, culture and globalization, user learning and training, user-centered system development, and information technology in health care. Two reflective pieces at the end of this volume provide ample food for thought for researchers in this area. Keywords: WWW, Electronic Commerce, Collaboration, Culture and Globalization, Training and Learning, User-Centered System Development, Health Informatics, Research Methodology

INTRODUCTION

This book is one of two complementary volumes that present scholarly works from a variety of thought leaders in HCI, especially those who have ties to the field of management information systems (MIS). The first volume (AMIS Vol. 5) covers concepts, theories and models, and general issues of human-computer interaction studies relevant to MIS. Addressing perspectives on HCI from different disciplines, the first volume’s topics include the nature and evolution of our understanding of who users are; theoretical understanding of how to design systems to support humans; theories and models of cognitive and behavioral aspects of using information technology (IT); and fundamental understanding of the affective, aesthetic, value-sensitive, and social aspects of HCI. This volume (AMIS Vol. 6) covers applications, special case studies, and HCI studies in specific contexts. Topics in this volume include HCI studies in electronic commerce and the Web context; HCI studies for collaboration support; culture and globalization issues; specific HCI issues in IT learning and training; theoretical understandings of system development processes; HCI issues in health care and health informatics; and, finally, methodological concerns in HCI research.