ABSTRACT
As organizations globalize and the workforce becomes more diverse, it is increasingly important to understand why some individuals function more effectively than others in culturally diverse situations (Erez & Earley, 1993; Gelfand, Erez, & Aycan, 2007; Triandis, 1994). Responding to this need, Earley and Ang (2003) drew on Sternberg and Detterman’s (1986) multidimensional perspective of intelligence to develop a conceptual model of cultural intelligence (CQ)—defined as the capability of an individual to function effectively in situations characterized by cultural diversity. CQ research aims to provide insight into the age-old sojourner problem of why some people thrive in culturally diverse settings, but others do not.
