ABSTRACT

This chapter analyzes the experience gained in the UK e-voting pilots in the implementation of the e-electoral register of voters. After theoretically establishing the need for an e-register, based on the analysis of the evaluation reports provided and direct observation undertaken in one of the pilots, the chapter describes the systems used and identify the different organizational and technical issues that arose. Accordingly, the chapter highlights lessons learned and the need for knowledge sharing between government agencies, to support the successful deployment of future e-voting schemes. The different e-voting technologies piloted involved electronic counting schemes, touch-screen voting kiosks, Internet voting, phone voting, and short message service text message voting in 2002. Several local authorities offered these technologies as alternative channels of voting, therefore providing a multiple channel e-voting process. In the pilots where two or more channels of voting were offered simultaneously, an electronic online version of the electoral register was developed and used to provide the necessary infrastructure.