ABSTRACT
Most of the current research addressing knowledge management (KM) strategy and implementation has focused on ad hoc approaches. Unfortunately, without the necessary rigor behind these approaches, KM will become the “management fad of the day” and will fall into demise (similar to the 70% failure rate estimated in business process reengineering projects). To further advance the KM field and to give senior management a stronger sense of trust in the “tangible” advantages of KM in their organizations, a comprehensive KM maturity model (K3M) is needed. K3M, as discussed in this paper, provides a model for KM development and strategy formulation to ensure greater success of KM implementation efforts. K3M is unique as it is the first KM maturity model that is based on learning, competencies, and business strategy.
