chapter  3
ByJordana L. Maisel, Edward Steinfeld, Megan Basnak, Korydon Smith, M. Beth Tauke
Pages 28

This chapter discusses key phases and features of construction that contribute to the well-being and experiences of building occupants. It discusses a selected set of features, in detail, to illustrate the potential challenges that can arise during construction, and how to avoid them through careful design, good documentation, training, and timely monitoring. There are many professionals involved in the construction process, and all contribute to inclusive design: architect; owner's representative; construction manager; contractor and subcontractors; building trades; and manufacturers' representatives. Conventional building design seeks to standardize products and features to reduce construction complexity and create a coordinated aesthetic statement, but inclusive design is about accommodating difference. Conventional accessible construction might include water fountains at one "accessible" height. Dual-height water fountains often reconcile the needs of ambulant and non-ambulant users: one fountain or spigot for wheelchair users and one for ambulatory adults.