chapter  9
Governance and participation
ByKatharine S. Willis, Alessandro Aurigi
Pages 32

The development of digital cities is often seen as an opportunity to enable a new relationship between citizens and city governance. Governments see digital technologies and platforms as offering a new relationship between citizens and authorities, between governments and common residents through better ways of communication and improved systems and services. Increasingly the governance and organisation of cities is an 'information business' and is dependent on the use and communication of information to citizens through city processes and infrastructures to function successfully. Local governments perceive the potential of information and communication technologies (ICT) infrastructure and services as not only facilitating communication with citizens but also driving new strategic visions for their cities. Implicit on the mechanisms of governance of cities and ICTs is the role of citizenship for those that inhabit the digital or smart city. Citizenship in a democratic city consists in the participation of citizens in the ways in which their conduct is governed.