ABSTRACT
In this chapter and the transcript, people able to recognise examples of challenging skills. The skill is to pay particular attention to the non-verbal communication and learn to trust the reflective space that is developing between peoples. It might feel that confrontation is quite a strange word to use in connection with the use of counselling skills. Before any confrontation is carried out by the helper, the helper has to be very sure that the relationship has developed to a stage whereby the confrontation will not be seen by the client as a criticism. Using self-disclosure can be a powerful and helpful intervention, yet it needs to be used with caution. Interrupting the silence is really important at to notice the client's body language, are his or her eyes looking upwards and not focusing, is his or her head down, does he or she look as if he or she is thinking.
