ABSTRACT

As people's counselling skills are more firmly embedded, they can begin to 'multitask' by incorporating reflective practice into their work and by listening to their internal supervisor in more depth. Reflexivity requires a lot of concentration, focus and use of people's tacit knowing, or internal supervisor, to focus on the present situation and individuality of each of their clients. Reflection on action is when people turn experience into knowledge through retrospective thinking, self-examination and critique in order to improve their work and discover ways they might do things differently. Reflection can be viewed in a number of ways, as a way of thinking, as natural evolution of humans, as a structure for action, and as an evaluation tool. Developing self-awareness is important in the helping relationship as it enables people to differentiate between the thoughts and feelings that belong to them and the material that belongs to the person they are helping.