ABSTRACT

This chapter focuses on interventions designed to promote the personal and professional growth of individual employees. It looks at individual interventions in four areas: interpersonal interaction and disclosure; personal styles; stress management and health promotion; career and life planning. Introversion and extraversion refer to where a person focuses his or her attention; sensation and intuition refer to how information is taken in once attention is focused; and thinking and feeling refer to how this information is evaluated. Organization Development (OD) practitioners believe that promoting self-understanding makes employees more effective and satisfied in their jobs and benefits the organization as a whole. The Johari Window was designed to help people understand how they interact with others and how disclosing personal information can facilitate personal and organizational effectiveness. Civility interventions also address communication issues in the workplace. The Myers-Briggs Type Indicator (MBTI) is a widely used individual intervention in which people learns about the ways they gather, process, and react to information.