ABSTRACT
In some countries such as the UK, New Zealand and Australia there have been radical and sweeping reforms. Experience shows that wherever, successful reform measures have been implemented, it has resulted in dramatic improvement in the quality of services and helped invigorating the economy. Britain was the first country to change the scope, organisation and management of public services. A major initiative at reform was launching of Financial Management Initiative (FMI). The next major reform of the British public service was setting of the Executive Agencies. In Australia, the Labour government which came to power in 1983, launched major reforms in management of public services to meet the challenge of declining international competitiveness and mounting fiscal deficits. One of the most path breaking studies for reforming bureaucracy has been done by two Americans, David Osborne and Ted Gaebler who have greatly influenced reform movement in USA and many other countries.
