ABSTRACT
Chapter 2 on ownership structures covered the various legal business structures of a sport facility and the operational framework each allows is crucial to the operations and management of a sport facility from a legal and functional standpoint. In addition, there was an explanation that to appropriately govern a sport facility, a manager must have a clear understanding of the concept of organizational effectiveness, which is the concept of how efficient a business is in achieving the outcomes set forth in the planning processes. Chapter 6 introduced the concept of organizational behavior as the study of human behavior in the work environment, and how the concepts of leadership and organizational culture are crucial to the management of sport organizations. Chapter 7 on human resource management explored the recruitment, training, and retention of personnel, and their role of strategically moving sport facilities forward toward a vision. This includes how the organizational chart is utilized to integrate operations in the sport facility, and the job descriptions that articulate the responsibilities of personnel. The financial management chapter (Chapter 8) focused on why financial skills are an important part of the sport facility manager’s overall portfolio of management of skills. Understanding each of these areas in detail serves as a framework for developing the operational structure of a sport facility. However, there are two additional concepts that must be understood before engaging in operations management – history and philosophy.
