ABSTRACT

This chapter reflects trust as an important and vibrant field of study, both in terms of what has already been done, but more significantly in the fruitful future research agendas. There are matters likely to require far more sophisticated thought if trust researchers are to meet the challenges that accompany greater use of dynamic and longitudinal study and so devise far more rigourous designs. This research has heralded new directions for further empirical study. Such work is, however, likely to produce interesting debates regarding the objective assessment of levels of trust and distrust and individuals' subsequent subjective decisions and actions which Bies and colleagues explore. Developments in technology have revolutionized both the convenience and the level of intrusion of data gathering. New applications, such as apps on a mobile phone, but also miniaturization of technology, are likely to ease dynamic biographical and attitudinal measurement, and so enable significant inroads into the study of dynamics.