ABSTRACT
KEY POINTS: x Retail trading is affected by marketing, competition, polarisa-
tion, and store locations x Market research of customers and focus groups is highly
developed x New concepts, innovations and efficiencies in operation are con-
tinuously being introduced
Contents 1 Introduction 2 Terminology 3 Markets 4 Shops and stores 5 Small shops 6 Department stores 7 Variety stores 8 Supermarkets 9 Hypermarkets and superstores
10 Shopping centres 11 Retail parks 12 Regional centres 13 Bibliography
1 INTRODUCTION
1.1 General Retail outlets consist of buildings or rooms where goods or services are sold to the public. They include shop and store premises and also concessionary space.
