ABSTRACT

The academic library, once the province of book stacks, is now the gateway for digital content and a common area for students to congregate, collaborate, or study. Students see the university library in terms of a resource for e-books, databases, course reserves, and research assistance as well as a physical space to create, expand, and—find a printer. Online learners require an academic library, which provides a comprehensive host of resources and services around the clock (Gardner & Eng, 2005), regardless of whether they have access to an on-site campus. Johnson, Trabelsi, and Fabbro (2008) opined that librarians must continually reevaluate the ways in which they deliver services to students who are not visiting the physical library while also retaining the human factor during communications and interactions in the context of e-services. Currently, many resources necessary for learners are still available only in a print format; therefore, a balance in terms of funding and access is needed to provide a wide spectrum of digital content.