ABSTRACT
This chapter explains effective stakeholder communications, internal and external stakeholder needs, stakeholder groups and example areas of interest they are Government, regulators, Customers, Financial institutions, Parent companies. It also describes corporate environmental reporting, the Global Reporting Initiative, corporate social responsibility reporting. Denmark, New Zealand and the Netherlands all have legislation on environmental reporting. Reporting goals vary but might include one or more of the following: educate stakeholders, explain/promote the organisation's achievements, and reassure regulators that further legislation is not required. The Global Reporting Initiative goals as follows: define a standard sustainability reporting format, encourage voluntary third party assurance that the reporting standards have been achieved. Corporate social responsibility is even less well defined than sustainability but may be thought of as encompassing the responsibilities that an organisation has to all its stakeholders. The chapter is the essential guide for students who preparing for the IEMA Associate Membership Exam and NEBOSH Diploma in Environmental Management.
