ABSTRACT

Forum 33.2 The natural forum for disputes, whether as to the application of an insurance policy or otherwise, might be thought to be the courts.

33.3 Smaller claims may be determined in the Small Claims Court or the County Court, and it is undoubtedly the case that for low-value claims these can be sensible places in which to resolve disputes, although other solutions such as reference to the Financial Ombudsman Service may be a better option.