ABSTRACT

The consequences of error-prone human performance is to automate as much as possible in a system. Other classic problems with automation include loss of human skill as tasks become automated and brittleness. Manual solution strategies are by no means foolproof, but they are as generic as the problem of how to design for safety when humans and automated agents are involved. Clearly, due to the well-known differences between information systems’ and humans’ strengths, weaknesses, and means to: sense information, make judgments, and execute actions, both the types of information required and the means for gathering and communicating that information will necessarily be different for each type of agent. The goal of representation aiding is to represent relevant domain, task, and system constraints through visual properties of the display, and thus encourage people to perceive these relationships with little cognitive effort. Workspace management refers to the window manipulation, command input, and navigation activities required when working with computer-based systems.