ABSTRACT

This chapter considers positive skills and tools that can be used to foster high-quality relationships across difference. It argues that a care ethics approach to life story-telling and life story-receiving has significant potential in this regard. Within the field of Positive Organizational Scholarship, defined high-quality relationships as those that demonstrate positive affect, regard, and rapport, while also being authentic, enduring, resilient, and effective. Within a care perspective, a number of skills are identified as important to the learning orientation through which high-quality relationships emerge. One tool with the potential to facilitate these approaches to learning and the development of high-quality relationships is the use of life story-telling. Moreover, story-telling offers specific paths through which both high-quality relationships and also enhanced organizational functioning and effectiveness can be achieved. As we discovered through scholarly discussion and case example, a care ethics approach to life story-telling and receiving has significant potential.