ABSTRACT
This exercise focuses on specific ways to improve listening skills. This focuses attention on how to be a better listener. The trainer may need to remind the group that only positive ways of getting another's attention are acceptable. It helps to improve communication skills and especially listening skills. The trainer may need to remind the group that only positive ways of getting another's attention are acceptable. It may be necessary for the trainer to identify a few items to get the group into the exercise. This can be done as a group exercise rather than as a dyadic exercise. The trainer may want to list the items as the group identifies them. The exercise helps to open dialogue about communication styles and skills. A master list of the items could be made to help all improve their listening skills. A poster could be made of some of the items and posted in a conspicuous place.
