Advocacy on Self-Help for Patients with Chronic Illness: The Hong Kong Experience
This chapter focuses on role related variables and problems of self-help groups that were predictive of burnout in self-help group leaders. The concept of Burnout was developed to describe job related behavior of paid workers and professionals. Some self-help groups do not recognize formal leaders, most notably those groups who follow a traditional Twelve-Step model. Problems associated with the functioning of a self-help group could be considered analogous to the problems that have influenced Burnout in professional organizational settings. Using a multiple regression approach, the role related variables of role ambiguity, role conflict, role satisfaction, time spent on leader activities, duration of time in leader role, and shared vs. sole leadership were included in a stepwise regression using Burnout as the dependent variable. One important goal in attempting to discover predictors of Burnout was to provide useful information to self-help groups to prevent leader Burnout and disruptive leader turnover in groups.