chapter
10 Pages

Performance Appraisal in the Automated Environment

The environment in which performance appraisal takes place in the late twentieth century library has changed in many significant and dramatic ways. The most obvious difference is the appearance of computer terminals. Library users who used to thumb through card catalogs or volumes of indexes and write out call numbers and citations with pencil and paper now read from screens and print screen copies. Check out occurs when the laser-scanner reads the users’ and the items’ bar codes. Reference librarians consult termi­ nals at their reference desks which provide bibliographic access to the library’s own materials, to interlibrary loan resources, and to thousands of journals. Those same terminals provide full-text ac­ cess to many of the journals and other information databases.