ABSTRACT
This chapter helps to create an environment that supports feedback for continuous learning for yourself and those with whom you work. It explains how organizations encourage feedback and enhance employee's favorable disposition toward feedback. Managers may participate in assessment centers and/or multisource feedback surveys that give them feedback on their abilities and potential to advance to higher organizational levels. Organizations that empower self-development expect employees to recognize their development needs and take responsibility for their own learning. Some organizations work hard to continually develop performance capabilities. Since organizations are not likely to invest in external coaches for managers who are not senior executives, training in self-coaching can be a cost-effective method to stimulate performance improvement in a business unit. Performance appraisal and review processes are not likely to be effective if the climate is not supportive of feedback exchanges. Leaders who are strong in task structure are likely to deliver clear and cogent feedback.
