ABSTRACT

In today’s highly competitive global business environment, organizations need to aggressively compete for new markets, products, services, and human talent within the global arena. This business reality has increased the way in which organizational resources are gained, deployed, and managed globally. Of the various resources organizations must manage globally, research has found that the effective management the global human resources (HR) systems can provide organizations with a competitive advantage (Brewster & Harris, 1999; Brewster & Larsen, 2000; Shenkar, 1995; Stroh & Caligiuri, 1998b). Although there are many components in the global HR system, including selection, training and development, rewards, and the like, this chapter focuses on the contribution of performance appraisal and performance measurement in a cross-national context.