Faculty Perceptions of the Effectiveness of Web-Based Instruction in Social Work Education: A National Study
This chapter evaluates the experience of one such course, namely, "Information and Communication Technology for Human Services Organizations". The course was offered to students in Shanghai, China studying in a collaborative program between Hong Kong and Shanghai. The Master of Social Service Management (MSSM) program trained experts in social service management in Mainland China. Chinese learners, being influenced by Confucian Heritage Culture (CHC), place great importance on education. The course adopted mixed pedagogical strategies which stressed self-study, interactions, and student sharing of their learning outcome. The course assessment took the form of portfolios which included class participation and other individual assignments. The evaluation focused on the learner, instructor, delivery, content, outcomes, and instructional environment. Findings about the instructional environment concern administrative support, organizational planning, technology infrastructure, library and other supports, and structures that make a course run smoothly and easy to deliver. Findings on content include discipline of the course, learning objectives, type of material, and metadisciplinary skills used.