ABSTRACT
We encode and decode spoken communication all the time. Research suggests that some people can spend up to 75 per cent of their time either speaking or listening (Burley-Allen, 1995). Practitioners in the lifelong learning sector need to encode information (speak) so that their learners can decode it successfully (listen and understand). They also need to actively support learners as they develop effective encoding and decoding skills.
Minimum core elements
A2
Making appropriate choices in oral communication episodes.
Having a knowledge of fluency, accuracy and competence for ESOL learners.
Using spoken English effectively.
Listening effectively.
Part B Personal Language Skills
Expressing yourself clearly, using communication techniques to help convey meaning and to enhance the delivery and accessibility of the message.
Showing the ability to use language, style and tone in ways that suit the intended purpose and audience, and to recognise their use by others.
Using appropriate techniques to reinforce oral communication, check how well the information is received and support the understanding of those listening.
Listen attentively and respond sensitively to contributions made by others.
