chapter  12
23 Pages

Working with teams

Team-basedapproachestoworkdesignhavebeenwidelyadoptedasa wayofimprovingefficiency,qualityandprovidingincreasedflexibility inworkplaces.RecentsurveysofcompaniesintheUSA,forexample, showthatover50percentofcompanieshaveadoptedself-managing teams,whileBritishcompaniesregardteam-basedworkascentralto bringingaboutchangesinorganisations.1Inmanyqualitymanagement methodologiessuchasJustInTime,SDorGrosby2 theconceptofregular teammeetingsisintegraltotheeffectivenessoftheprocess.Thepurpose ofthesemeetingsisformemberstoidentifyproblems,cooperatively arriveatsolutionsandaimforcontinuousimprovement.