chapter  11
7 Pages

Summary and Conclusions

Major restructuring of social services is rationalised by a managerialist philosophy which prioritises organisational goals. Moreover, the new contract culture not only reformulates the raison d ’etre of social services, but has transposed inherently ‘not for profit’ voluntary bodies into precariously supported state businesses. Care becomes m anagem ent, with local authorities now m anaging the activities of contractors and mediating with clients as consumers. Consequently, the duties of the social worker are now redefined, suggesting serious deskilling and a worsening of already stressful working conditions because of rapidly diminishing resources.