ABSTRACT

Today’s interconnected world economy has had a profound impact on the global workplace. Large corporations and even small businesses have become increasingly multicultural and multilingual. Migration and global workforce mobility are resulting in more intercultural contact as temporary workers and long-term expatriates intermingle with locals, including immigrants from many parts of the world. In organizations, it is now common for people to work together in teams or on projects with individuals who have a different linguistic, religious and cultural background or disability.