ABSTRACT
Job analysis is the process of collecting information in order to develop a comprehensive awareness about specific jobs, including job descriptions and person specifications. As this and the next chapter will show, job descriptions form the basis for recruitment and selection, as well as training and performance management. While some small event organizations are cavalier about their lack of human resource planning and have no written job descriptions, those event organizations that operate in professional and complex environments find that job descriptions are an invaluable part of planning. A job description can form the basis for recruitment of the most appropriate staff, provide guidelines to the individual accepting the position, form the basis for training plans and provide a foundation for performance management. For most individuals and organizations, job descriptions are invaluable – in the event business, job descriptions (like checklists) are part of the micro level planning that contributes to flawless performance.
