Uncomfortable Feelings Make People Change One Way or Another
If a coach argues with a belligerent parent, who feels uncomfortable? Not the parent; hostile parents love to argue. It’s their niche. That’s one good reason never to argue with difficult people-they have a lot more practice at it! However, another reason is that part of our job as coaches is to teach people appropriate ways to behave, not help them refine the inappropriate skills they already have.