ABSTRACT

Corporate culture is the product of an organisation’s values and behaviours collectively shaping its distinct social and psychological environment. It represents the shared beliefs and principles of the workers, and dictates the norms, assumptions, beliefs and habits that exist.

Often considered as ‘the way we do things around here,’ corporate culture is frequently implied, rather than expressly defined, and – if not given specific direction – will develop organically over time.

This chapter provides a primer to our thinking about culture. We’ll look at how culture plays a vital role in an organisation’s success – and how cultivating a positive workplace culture can maximise efficiency, sustainability and performance.