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From Ownership to Access: Re-Engineering Library Services
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SUMMARY. In 1992, Auraria Library fully embraced the idea that meeting user information needs is a collection development activity which should be funded from the materials budget whether accomplished by purchasing material for permanent retention or by acquiring one-time access for an individual user. This article discusses the restructuring of a traditional Interlibrary Loan Department into Information Del i very/Inter library Loan (ID/ILL) and its move to Collection Development Services. Because access to resources was funded from the learning materials budget along with ownership, it became necessary to rethink the Library's collection development philosophy. Implementation of the new philosophy required modification of collection building practices and the creation of aggressive information delivery programs. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678. E-mail address: getinfo@haworthpressinc.com]

INTRODUCTION

At its December 1993 administrative retreat, the Auraria Library renamed its interlibrary loan operation Information Delivery/Interli-

Jay Schafer is Coordinator of Collection Development Services, Auraria Library, University of Colorado at Denver, 1100 Lawrence Street, Denver, CO 80204 (Email: jschafer@carbon.cudenver.edu). Glenda A. Thornton is Associate Director for Library Services, Auraria Library, University of Colorado at Denver, 1100 Lawrence Street, Denver, CO 80204 (E-mail: gthornton@castle.cudenver. edu).