The Coming of Full-Service Access
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Innovative projects combined with innovative funding and partnerships must be piloted to test these new areas of service. At The University of Montana Mansfield Library, three pilot projects have been underway to explore new models of information retrieval, collection development, and serials access. Document delivery was implemented as a ready reference service in support of undergraduate research. Second, academic departments were able to use a portion of their library acquisition funding for document delivery beginning with the 1995/96 academic year. Third, a grant was received for the 1996/97 academic year to evaluate document delivery vendors as an alternative resource for serials acquisitions.